Service Design
Day
2024

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  • Date iconMay 31, 2024

In today’s era of endless information, possibilities, and regulations, simplification becomes crucial. How do we make the complex clear, the confusing understandable, and the chaotic orderly?

Get ready for Service Design Day 2024, happening this time on May 31st. If you’d like to join, just email elina.vilja@rethink.ee to get on the waiting list. That way, you’ll be the first to know all the details. See you there!

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In complex world, radical simplicity matters!

The Service Design Day will explore simplification as a concept through its practical applications. Private and public sector case studies will demonstrate how the simplification of customer journeys, user experiences, accessibility, communication, and organizational processes can lead to better services for everyone.